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Troubleshoot: I can’t install/switch demo

If you can’t install/switch demo you can follow this instructions:

1. Check Plugin Versions

Make sure both the Gutenverse and Gutenverse Companion plugins are updated to their latest versions.

2. Clear Cache

Sometimes old cache data can prevent the demo from loading properly. Clear your browser cache and WordPress cache (if you use a caching plugin).

3. Deactivate Other Plugins

Conflicts with other plugins can cause demo import issues. Try deactivating other plugins temporarily and test again.

4. Check Internet Connection or Server Timeout

Slow connections or limited server resources can interrupt the import process. Try again after a few minutes.

5. Enable Debug Mode

Turn on WordPress Debug Mode (WP_DEBUG) to check if there’s any specific error message.

6. Contact Support

If the issue persists, please contact our support team and provide details such as:

Here the support link that you can use, Gutenverse Companion Forum.