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Cannot Save Templates

There are some cases where your templates cannot be saved.
This can be caused by many factors such as :


Below are some solutions that might help you resolve this issue :

Update Gutenverse Plugin to version 1.3.4 and above

We provide some fixes in version 1.3.4 that might help resolved this issue without you need to manually do it.
After you update it, try to deactivate and then activate Gutenverse plugin again.

Refresh Sites Permalink

Go to Dashboard->Settings->Permalink and try to changes the permalink back and forth, see if it resolved the issue.

Check Your Sites Health

Go to Dashboard->Tools->Site Health and then check in the Status section, check if the REST API is being blocked and also fix other issues you see there.

Check Firewall Service

There is a chance that the service you use may block your REST API calls. This can cause issue because WordPress mostly uses REST API inside the editor.
Try contacting your server admin if you need help to do this.

Check PHP Error Logs

If you don’t know how to get PHP error log, you can try asking your server admin to check it for you.
See if there is any error messages logged when you’re trying to save the templates, then you can report this to us to further investigate the issue.

Check Console Error Logs

You can try checking console error logs from the browser’s developer tools.
See if there is any error messages logged when you’re trying to save the templates, then you can report this to us to further investigate the issue.

If you need further help, please contact us here, we will assist there you to solve the issue.

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